SMS Platform Features

Geniusworks' SMS solutions are designed in-house specifically for companies handling huge amounts of user data and give you access to the most varied demographics for notification delivery, financial services, marketing programs and customer care.

Messaging


Complete mobile messaging solution for sending and receiving messages. Personalised messages with name and other customer data, messaging based on uploaded files (xls, csv), address book or manually added recipients, transliteration, scheduling, delivery speed, bulk controls - pause/resume/cancel and many other functionalities included. 2-way SMS messaging is available on demand.

Reporting



Reports provide detailed information on each message for complete transparency and control. They are easily accessible with many different numerical and graphic overviews. Detailed reports provide the following information: sent data time, network name, sender name, destination address, external message, status, price per message, SMS count.

Address Book


Manage contacts, search saved contacts in the address book, add, modify, delete, import and export contacts. Create contact groups based on particular criteria and combine them together when choosing recipients for your messages.

Analytics



Performance monitoring, activity log view, live traffic overview, dashboards showing cumulative overview and detailed reporting on traffic, expenses and delivery rates.

Numbers Context


Experience shows that 15-20% customers’ mobile numbers are actually not being used and by continuing to send SMS messages to these numbers you have been:

  • Losing money by paying for traffic that does not reach your customers
  • Losing customers who you think have been notified via your SMS messages, but were not.
Our solution empowers you to ‘clean the database’ of those numbers and:
  • Save 15-20% of your monthly SMS expenditure and Retain your customers by providing them the required service

Subscribers


is the place where subscribers and subscriber lists are managed. Here you can create smart lists where you will be able to add subscribers based on their specific characteristics. You can filter your subscribers based on their location, age, gender, or any other characteristic that you find important for your campaigns.

Customer Review

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A reliable, robust service our several thousand strong workforce have come to depend on.
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Reliable, cost effective and the most non-intrusive way of staying in touch with our patients. It has dramatically reduced non-attendances!
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